General sales and delivery conditions of Equestrian Levade.

1. Applicability

1.1 These Terms and Conditions apply to all offers made by Ruitersport Levade and to all agreements entered into with Ruitersport Levade.

1.2 In addition to these General Terms and Conditions, Additional Terms and Conditions may apply to certain services and/or products if expressly indicated.

1.3 The provisions of these General Terms and Conditions may be deviated from only if expressly agreed in writing, in which case the remaining provisions of these Terms and Conditions shall remain in full force and effect.

1.4 If the Buyer also refers to its general terms and conditions, those terms and conditions shall not apply unless expressly agreed to in writing by Ruitersport Levade.

1.5 The Internet site of Ruitersport Levade focuses on the international market.

1.6 "Buyer" means any visitor to the Internet site or any natural person or legal entity that is or will be in a contractual relationship of any kind with Ruitersport Levade.

1.7 Ruitersport Levade reserves the right to adapt these terms and conditions to legal standards of the Netherlands.

1.8 By using the Internet site of Ruitersport Levade and/or placing an order, the Buyer accepts these Terms and Conditions as well as all other rights and obligations as stated on the Internet site.

2. Offers and formation of agreements.

2.1 Offers are valid while supplies last. In the case of offers via the Internet site, this will be made known or by telephone, or by fax, or by E-mail.

2.2 A registered quotation has a validity period of 2 weeks, unless a different period is specified in the quotation.

2.3 An agreement is established when an order confirmation has been handed to the Buyer by email or mail sent to the email address or main address provided by the Buyer.

2.6 The Buyer and Ruitersport Levade expressly agree that by using electronic forms of communication, a valid agreement is established as soon as the conditions in article 2.1 and

2.3 is satisfied. In particular, even the absence of an ordinary signature does not affect the binding force of the offer and its acceptance. The electronic files of Ruitersport Levade will, to the extent permitted by law, hereby serve as a presumption of proof.

2.7 Information, images, announcements made orally, by telephone or by e-mail and statements of applicability regarding all offers and the main characteristics of the products are given or made as accurately as possible. However, Ruitersport Levade does not guarantee that all offers and products fully comply with the given information or applicability. Deviations can in principle not give rise to damages and / or dissolution.

3. Prizes.

3.1 All prices are expressed in Euros, in accordance with legal regulations on the subject, and include sales tax.

3.2 Special offers are valid only for the period of validity as stated with that offer. This statement is printed or mentioned on the internet site related to that special offer. These periods always correspond to each other.

3.3 The Buyer shall owe the price communicated to it by Ruitersport Levade in its confirmation in accordance with Article 2 of these Terms and Conditions.

3.4 Delivery costs are not included in the price.

4. Payment

4.1 Orders through the internet site can be paid in the following ways: via Ideal & via Paypal

4.2 In case Ruitersport Levade has agreed on a term of payment, the mere expiry of this term will cause the Buyer to be in default.

Payment terms can only be agreed upon in writing under conditions to be set and agreed upon at that time.

4.3 In the event of non-payment or late payment, additional costs shall always be borne by the buyer.

4.4 The Buyer is also liable for all judicial and extra-judicial costs of any nature whatsoever incurred by Ruitersport Levade as a result of the Buyer's non-compliance with its (payment) obligations.

4.5 In the event of non-timely payment, Ruitersport Levade is entitled to dissolve the agreement with immediate effect or to suspend (further) delivery until such time as the Buyer has fulfilled the payment obligations in full, including payment of any interest and costs due.

5. Delivery and delivery time.

5.1 Orders are delivered as soon as possible. In principle, Ruitersport Levade aims to ship orders within a maximum of 8 working days. Mentioned delivery time is only an indication and is never a deadline. Ruitersport Levade may provide further information regarding delivery times on the internet site or otherwise in writing. Such information is only indicative. The maximum delivery time will be 30 days unless otherwise agreed. Should this delivery time not be feasible we will inform you of this. You then have the right to dissolve the agreement. Already paid amounts will be credited as soon as possible, but within 30 days.

5.2 If a product that is temporarily out of stock is ordered by the Buyer, an indication will be given of when the product will be available again. Delays will be notified to the Buyer by email or telephone.

5.3 Deliveries shall be made to the address provided by the Buyer during the formation of the agreement.

5.4 The risk of loss of or damage to the product that is the subject of the agreement is transferred to the customer at the time when it is legally and/or actually delivered to the customer and thereby brought into the control of the customer or a third party to be designated by the customer.

5.5 Different conditions may apply to deliveries abroad.

6. Exchanges and right of withdrawal

6.1 The Buyer is obliged to carefully inspect the products (or have them inspected) immediately upon receipt. Agreements with consumer buyers where only electronic communication has been used, the consumer buyer has the right to exercise a right of withdrawal without penalty and without giving reasons within seven (7) working days of delivery of the product in question. Excluded from this right of withdrawal are products that:

- brought about in accordance with buyer's specifications;

- are clearly personal in nature;

- cannot be returned due to their nature;

- can spoil or age quickly;

- the price of which is subject to fluctuations in the financial market over which the seller has no control;

- of audio and video recordings and computer software if buyer has broken their seal;

- of newspapers and magazines.

6.2 If the consumer-buyer has exercised the right of withdrawal as stated in the previous paragraph, Ruitersport Levade will ensure a refund within 14 days.

7. Retention of title

7.1 After full payment, the product is the property of the customer.

8. Warranty and liability

8.1 Ruitersport Levade guarantees that the goods to be delivered meet the usual requirements and standards that can be set for them and are free from any defects whatsoever.

8.2 The proof of purchase serves as proof regarding the warranty.

8.3 Ruitersport Levade is never obliged to pay any compensation to the Buyer or others, unless there is intent or gross negligence on the part of Ruitersport Levade. Ruitersport Levade is never liable for consequential or trading loss, indirect damage and loss of turnover.

8.5 Should Ruitersport Levade, for whatever reason, be obliged to compensate any damage, the compensation will never exceed an amount equal to the invoice value relating to the product or service that caused the damage.

8.6 Notwithstanding the provisions of this article, there can be no warranty if wear and tear can be considered normal and further in the following cases:

- If changes have been made in or to the product, including repairs not made with the permission of Ruitersport Levade or the manufacturer;

- if defects resulting from use not corresponding to the intended use or improper use;

- If damage is caused by willful intent, gross negligence or carelessness.

8.8 The Buyer is obliged to indemnify Ruitersport Levade against any claims that third parties may assert against Ruitersport Levade in connection with the agreement, insofar as the law does not prevent the relevant damages and costs from being borne by the Buyer.

The Buyer is obliged to return the product to Ruitersport Levade in order to ensure a proper assessment and settlement of the warranty claim. If a complaint is declared founded, Ruitersport Levade is obliged to deliver an equivalent product unless otherwise agreed upon.

8.9 In addition to these warranty provisions, statutory warranty provisions remain in effect.

Any arrangement offered by the company as a warranty does not affect the consumer's rights against the company under the law and the distance contract.

Any warranty granted by the manufacturer or importer does not affect the rights that the consumer can assert against the company under the law, the remote agreement and the warranty granted by the company.

9. Force Majeure

9.1 In the event of force majeure, Ruitersport Levade is not obliged to fulfill its obligations to the Buyer, respectively the obligation is suspended for the duration of the force majeure.

9.2 Force majeure means any circumstance beyond its control, as a result of which the fulfillment of its obligations to the Buyer is prevented in whole or in part. Such circumstances include strikes, fires, business disturbances, energy failures, non-delivery or late delivery by suppliers or other third parties engaged. Force majeure also includes failures in a (telecommunications) network or connection or communication systems used and/or the unavailability of the Internet site at any time.

10. Intellectual Property.

10.1 The Buyer expressly acknowledges that all intellectual property rights of displayed information, communications or other expressions relating to the products and/or relating to the Internet site belong to Ruitersport Levade, its suppliers or other claimants.

11. Personal data.

11.1 Ruitersport Levade will only process the Buyer's data in accordance with its privacy policy. In doing so, Ruitersport Levade will observe the applicable privacy rules and legislation.

12. Applicable law and competent court.

12.1 All offers and agreements are governed exclusively by Dutch law.

13. Left

13.1 The Ruitersport Levade site may contain third-party advertisements or links to other sites. On the privacy policy of these third parties or their sites Ruitersport Levade has no influence and is not responsible.

14. Your Rights

14.1 You can always ask Ruitersport Levade which data about you are being processed. To this end, you can send an e-mail. You can also e-mail Ruitersport Levade to request improvements, additions or other corrections, which Ruitersport Levade will process as soon as possible. If you no longer wish to receive information you can notify Ruitersport Levade. Sending information will only happen if you have provided your email address for that purpose.